Holiday Inn Express Hotel & Suites Lake Zurich-Barrington, an IHG Hotel

It was very clean ,very nice until the elevator broke down and had no way except the stairs to get things back in the car !! Front desk did it offer much help ,no freight elevator ! My husband has COPD and struggled to go up and down the stairs ,we have a dog traveling with us so I stayed in the room so he would not bark and loudly !! The front desk let him on the elevator with a luggage cart ,but you can only get off when the button is pushed on the outside ,so I called again and the phone kept ringing so I ran down with the dog to get him off the elevator ,I walk past the front desk and two employees are standing chit chatting at the front desk !!!

Located right in the area we needed to be- it was an excellent location. Breakfast was great! Several choices and was kept stocked! even accommodated us with tableware for our takeout pizza.

This place, staff AWESOME would highly recommend and will stay again, clean comfortable everything was superb

Breakfast was good, there was a nice variety of foods to choose from. It was kept well stocked. The staff was quick to take care of any spills and empty the trash before it overflowed.

It was a nice, clean place. The bed was comfortable. The beakfast is nice.